Privacy Policy for Antonelli Begonias
1. Introduction
Antonelli Begonias (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. We recognize the importance of maintaining the confidentiality and integrity of personal information and are dedicated to transparency in how we collect, use, and protect your data. This Privacy Policy describes how we handle your data when you visit our website at antonellibegonias.com (the “Site”) and outlines your rights in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller
This Privacy Policy applies to all personal information collected through antonellibegonias.com and any related services or communications with us. For the purposes of data protection laws, Antonelli Begonias is the “Data Controller” responsible for the processing of personal data described herein. If you have any questions, please contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following types of personal data:
3.1. Usage Data
Includes data about how you interact with our website, such as browser type and version, IP address, pages viewed, time spent on pages, and session identifiers.
3.2. Account Data
Includes information you provide when creating an account or making a purchase, such as your full name, billing and shipping address, email address, and phone number.
3.3. Profile Data
Includes preferences, purchase history, engagement behavior, and other data associated with your user profile or inferred from your interactions with the Site.
3.4. Communication Data
Includes correspondence sent through contact forms, support requests, and communications history between you and our team.
3.5. Technical Data
Includes information about the devices you use to access our Site, such as device model, operating system, browser configuration, plugins, screen resolution, and other system settings.
3.6. Transaction Data
Includes records of purchases, payment details (processed via secure third-party processors and never stored on our servers), and order fulfillment data such as shipping information.
3.7. Preference Data
Includes marketing and communication preferences, indications of interest in products, opt-in or opt-out status, and cookie consent choices.
4. Legal Bases for Processing
Your personal data is processed under one or more of the following legal bases:
– Consent: Where you have explicitly agreed to the processing of your information for a specific purpose (e.g., opt-in to marketing communications or cookie usage).
– Contractual Necessity: When data is necessary for the performance of a contract with you (e.g., order fulfillment).
– Legitimate Interests: When processing is necessary for our legitimate interests and not overridden by your rights (e.g., Site performance analysis, fraud prevention).
– Legal Obligations: Where processing is required to comply with applicable laws or regulatory requirements.
5. Your Rights
Under EU and California data protection laws, you have the following rights:
– Right of Access: You may request access to the personal data we hold about you.
– Right of Rectification: You may request that inaccurate or incomplete data be corrected or supplemented.
– Right to Erasure: You may request deletion of your personal data, subject to applicable exceptions.
– Right to Restrict Processing: You may request that processing of your personal data be temporarily or permanently limited.
– Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
– Right to Object: You can object to processing based on legitimate interests or to direct marketing at any time.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We employ appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data, including but not limited to:
– Encryption of data in transit and at rest;
– Role-based access controls and multifactor authentication;
– Regular data backups and secure storage;
– Staff training on data privacy and information security best practices.
7. International Transfers
Your personal data may be transferred to, stored, and processed in countries outside of your jurisdiction, including countries not deemed to provide the same level of data protection. Where such transfers occur, we rely on Standard Contractual Clauses approved by the European Commission or ensure appropriate safeguards are in place to maintain a comparable level of data protection.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, including any legal, accounting, or reporting requirements. The retention schedule varies by category:
– Usage and Technical Data: retained for 12 months for analytics;
– Account and Transaction Data: retained for 7 years for recordkeeping and compliance;
– Profile and Preference Data: retained until you delete your account or opt-out;
– Communication Data: retained for up to 3 years post-resolution.
9. Cookie Policy
antonellibegonias.com uses cookies and similar technologies to enhance user experience and gather performance metrics. Our use of cookies includes the following types:
– Essential Cookies: Necessary for the operation of the Site (e.g., secure user login, shopping cart functionality);
– Functional Cookies: Enable personalization and improved user experience;
– Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics);
– Performance Cookies: Used to analyze server performance and diagnose issues.
10. Cookie Management and Compliance
You have full control over your cookie preferences. On your first visit to antonellibegonias.com, a consent banner allows you to accept or reject non-essential cookies. You may also adjust your preferences or revoke consent at any time via your browser settings or through our cookie management tool, in alignment with GDPR and CCPA requirements.
11. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If we learn that we have collected personal data from a child without verifiable parental consent, we will delete such data promptly. Parents or guardians who believe that we may have collected information from a child should contact us immediately at [email protected].
12. Policy Updates & Notifications
We reserve the right to amend this Privacy Policy from time to time to reflect changes in law, technological advances, or our operational practices. Substantive updates will be posted to this page, and where required, we will notify you via appropriate means, such as a notification on the Site or by email.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights under data protection law, please contact our privacy team at:
Email: [email protected]
Website: https://antonellibegonias.com
We are committed to full compliance with applicable data protection regulations and are here to support any privacy-related inquiries or concerns.